STEP TWO
It is possible to say, that communication style and behavior of supervisor in Supervisory Response A was very poor, because the supervisor had a lack of communication skills, such as:
Listening - No one likes communicating with someone who only cares about putting in her two cents and does not take the time to listen to the other person. It is possible to say, that supervisor in Supervisory Response A is not a good listener because he is only interested in filling out the appropriate documents regarding in video mentioned situation.
Nonverbal Communication - Body language, eye contact, hand gestures, and tone of voice all color the message you are trying to send. In video supervisor in Supervisory Response A had a lack of this skill and the person was very tense due to the situation mentioned in video.
Friendliness - It’s important to be nice and polite in all workplace communications. This is important in both face-to-face and written communication. In video supervisor in ...
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