Turiba University
Faculty of International Tourism
Practice report
Department of Tourism and Hospitality
Riga, 2021
CONTENTS
INTRODUCTION 3
1. Characterizes of the Restaurant “Biblioteka nr. 1” 4
2. Assess and analyze its commercial activities and effectiveness, enterprise performance in the overall global, regional and local tendencies. 5
3. Assess involvement of the enterprise in global processes, networks, its international cooperation 8
4. Analyze organization level and quality of services provided 8
5. Assess and analyse process of personnel management 10
6. Analyse marketing of services, including e-marketing. 12
7. Assess opportunities for development of the enterprise, strategy. 12
9. Provide conclusions and suggestions for future improvement of the enterprise. 12
INTRODUCTION
The internship was performed in the fine dining restaurant “Biblioteka Nr. 1” as the hostess. The internship was completed in twelve weeks. In these twelve weeks, the Author of the practice report has str...