TALENT MANAGEMENT IN SERVICE INDUCTRY – IDENTIFICATION OF KEY SUCCESS FACTORS
Table of Contents
Introduction 3
1. Methodology 5
1.1. Research approach 5
1.2. Research method 5
1.3. Sampling Design 6
1.4. Research Procedures 7
2. Theoretical Foundations of Talent Management Research 8
2.1. Human resource management: Past, present, and future 8
2.2. The concept and essence of talent management system 9
2.3. Introducing the Concept of HR Branding 13
3. Bon-Vivant the Belgian Beer Café general info 16
4. Consumer survey results 18
5. Interview analysis 24
Conclusion 27
Recommendation 28
Reference list 29
30. References 31
Appendices 33
Appendices A – Survey results 33
Appendices В – Interview Guide 36
Appendices С - Interview thesis 37
Introduction
Topicality. The service sector is currently one of the most significant components of the the national economy, the basis of the material and technical base of tourism, due to the effectiveness of which the quality of life of the society depend...