TOPIC 4 TEST
Read the text from ‘The Financial Times’ and answer the questions.
by Morgan Witzel
‘Change is inevitable,’ said British prime minister Benjamin Disraeli in 1867. ‘In a progressive country, change is constant.’ In is new book , Michael Jarrett puts it another way: ‘Change is inevitable, like death and taxes.’ And, just as we fear death and taxes, many of us fear change. We hope that if we resist for long enough, the need for it will go away and we can carry on as before. But even when companies accept the need for change and set out to achieve it, they often fail. Jarret, an expert in organisational behaviour at London Business School, believes that 70 per cent of all change-management programmes fail.
Why? Jarret argues that managers often mistake the nature of change. They see it as something logical that can be solved using step-by-step approaches. They are wrong. ‘There is no simple recipe for organisational change,’ he say...